Integrity Management

Integrity Management

　

CTCI Group Codes of Ethical Conduct and Zero Tolerance of Corruption

CTCI follows the UN Global Compact, the Universal Declaration of Human Rights, the United Nations Guiding Principles on Business and Human Rights and the International Labour Organization (ILO) - Declaration on Fundamental and Rights at Work,Equal Remuneration Convention, and other norms and spirits related to human rights, labor standards, environment and anticorruption. CTCI takes "Most Reliable" as its brand positioning. In order to make all colleagues clearly understand the act of integrity, CTCI issued the "Codes of Ethical Conduct" in 2016 and the "Ethical Corporate Management Principles of CTCI" in 2019 as the ethical standards and codes of conduct that CTCI's directors, managers and all employees should follow when performing their duties. The Group respects and upholds all internationally recognized human rights and will never participate in any act of ignoring and trampling on human rights. In terms of labor communication and reflection of opinions, CTCI also upholds the freedom of speech, establishes an "employee suggestion program" and announces the results of labor-management meetings, so as to completely eliminate all forms of improper labor behavior and any discrimination in employment. The Group should strengthen the awareness of human rights so that all stakeholders can be respected and treated fairly. "Most Reliable" is the brand spirit of CTCI, and "Professionalism, Integrity, Teamwork, Innovation" is the corporate culture of the Group. In order to let all colleagues further understand the connotation, CTCI formulated the "Corporate Culture Supervisor Version /Employee Version Behavior Indicators" as the daily code of conduct for colleagues. Subsequently, CTCI also launched exploration activities on the connotation of corporate culture to enhance their recognition of corporate culture, work together to achieve the brand vision of being "The Most Reliable Global Engineering Services Provider."

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Implement Ethical Management - Education and Training Advocacy

To ensure fair trade and prevent bribery and corruption, CTCI requires that employees should not give discounts when conducting trading activities with stakeholders, and cannot ask for, make deals with, give, or accept gifts, entertainment, kickbacks, or bribes for himself/herself or on behalf of others when carrying out his/her job duties. CTCI clearly defines the principles and penalties of "rules for gift receiving," "prevention of conflict of interest" and "protection of trade secrets and intellectual property rights" in the "Rules for Ethical Conduct," and regularly announces the "no gift receiving policy" in three festivals of each year. The Group also implements and promotes the part of overseas projects with the same standards, and provides necessary education and communication to partner vendors. At the same time, periodic promotion and auditing are also conducted for CTCI’s clients. This truly demonstrates CTCI's determination to promote this policy. No confirmed corruption cases occurred between 2019-2022.

For directors and supervisors, the Company conducts education and advocacy for directors, managers and employees on the "Measures to Prevent Insider Trading" and relevant laws and regulations at least once a year, and provide timely education and advocacy for new directors, managers and employees. On November 11, 2022, the latest version of "Analysis of Insider Trading Laws and Regulations," "Common Doubts about Insider Trading Supervision and Practice" prepared by the TWSE and the Company's "Measures to Prevent Insider Trading" were provided to all directors.
All employees who visit the procurement department and have direct contact with external manufacturers when carrying out procurement procedures should fill out the procurement personnel code of ethic form. This form stipulates that procurement personnel should comply with legal regulations and ethical standards when carrying out affairs without seeking improper personal interests or accepting any form of gifts. In addition, they should fill out the personal data form to facilitate the procurement process and avoid conflict of interests.

For site colleagues, CTCI continues to strengthen the advocacy and training related to site colleagues by means of online meetings and education and training, and posts the conduct indicators of corporate culture on each site. The Group advocates the spirit of "Most reliable" throughout the global domestic and foreign operation bases and site fields, and cultivate the concept of ethics and sustainability of colleagues and contractors.

CTCI hopes to promote the sustainable development of the entire value chain through coordination between the upstream and downstream suppliers. Therefore, the Group has also built the "Supply Chain Code of Conduct" for its suppliers, requiring all vendors (including new suppliers) to abide by the Code, and encouraging the vendors to ask their partners to meet the same standards. To continuously improve the sustainability across the supply chain, CTCI has required those who wish to become new partners of CTCI to sign the  commitment letter for sustainable business operations since 2016. For more information, please refer to Sustainable Supply Chain Management.

　

Reporting and Protection

In order to deeply root the corporate culture of integrity and transparency, CTCI Group commissioned a third-party impartial unit Deloitte & Touche, which is appointed to build a "reporting website" on the "employee opinion platform" to protect the rights and interests of whistle-blowers and to ensure the proper investigation and disposal of reported cases. If an employee discovered any unjust behavior inside the Corporation, which will or is exerting adverse impacts to the Corporation, and jeopardize employees' interests, he/she shall file for reporting. The website also accepts reports of illegal activities by anonymous and cooperative vendors.
　

CTCI Report website　　 　　CTCI Report mail

Accusation Management Regulations

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CTCI Corporate Integrity Operation Policy for 2022

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If you need to know or inquire about ethical code of conduct or Ethical Corporate Management, please contact：

E-mail: ctcigrp@ctci.com
Tel: (886) 2-2833-9999    Fax: (886) 2-2833-8833
Complaints and reports： https://secure.conductwatch.com/ctci/website.aspx
E-mail: CTCI@conductwatch.com.tw
　

Evaluation and Inspection

Audit Department related to ethical corporate management would be conducted in accordance with the annual audit plan, and the audit results are reported to the ethical management dedicated unit on a quarterly basis, so as to facilitate the effectiveness of integrity management. In addition, the Audit Department would routinely request all units to carry out self-assessment every year to identify the likelihood of occurrence for control items and confirm the implementation outcome. In the event of any unconformity or irregularity, the units concerned shall not only come up with improvement measures, but shall file a concluding report on the implementation effectiveness. The Audit Department would review the outcome assessment.
　

Fair Trade

CTCI Group maintains visions of legal compliance and honest business operations, and fully exercises professionalism and integrity. To ensure fair trade, fair competition and to prevent unfair competition, monopoly, joint inappropriate behavior, inappropriate market allocations and joint price manipulations, the Group always abides by a fair trade spirit, regardless of project tenders or external contracted service/ procurement projects. In order to enhance the efficiency and quality of project tendering and procurement processes, CTCI always undertakes fair and open tendering process when competing for business targets. CTCI will continue to expand the spirit of fair trading by encouraging all employees to file reports. In addition, it continues to carry out employee trainings targeted at marketing and sales, procurement representatives, legal affairs, contract personnel and other relevant department employees. So far, 494 trainees in past four years have been trained, and they are aggressively implementing fair trade and related laws and regulations on their positions. There were no cases in violation of competition in recent years.

CTCI Group's Antitrust and Fair Competition Policy

Specific requirements of CTCI Group Antitrust and Fair Competition Policy