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CTCI Group recognizes that innovation and research & development are the fundamental drivers of long-term corporate sustainability. Following the organizational restructuring carried out in 2024, the Group formally renamed the "System Maintenance Department" as the "System Development Department" in 2025. This transition represents more than a change in name ― it signifies a profound transformation in departmental functions: shifting from traditional reactive system maintenance to proactive process optimization and automated development. By actively adopting emerging technologies available in the market, the Group aims to allocate resources with greater precision and maximize its innovation and R&D capabilities.

The Group's Innovation and R&D Center operates through the synergistic collaboration of two core engines ― the Intelligent Innovation Department and the System Development Department ― ensuring that technological capabilities remain responsive to evolving market demands. The Intelligent Innovation Department serves as a forward-looking pioneer, focusing on evaluating the feasibility of technologies such as artificial intelligence (AI) and Robotic Process Automation (RPA) in project applications, while spearheading the adoption of Digital Twin and robotics technologies to lay the foundation for engineering digitalization. The System Development Department, in turn, acts as a robust operational backbone, concentrating on the performance evolution of the Group's core enterprise systems - including ERP, human resources, and financial accounting systems- and developing customized software tailored to engineering project requirements, ensuring a strong competitive edge in global project execution.
 

Technology Development

In 2025, CTCI invested a total of NT$137 million in research and development. The Group has successfully integrated intelligent technologies into core operations, delivering tangible results across multiple domains. On the engineering design front, machine learning techniques have been applied to optimize heat exchanger design and enhance the accuracy of fire protection hydraulic calculations. In the area of drawing processing, image recognition technology has been introduced to automatically extract information, freeing engineering personnel from time-consuming repetitive comparison tasks and substantially reducing processing time. On the administrative support side, a generative AI platform has been established to assist employees with document recognition and meeting minutes summarization, streamlining day-to-day office workflows. In parallel, the Group continues to invest in research on "AI Digital Agents," with the objective of integrating AI computation with human professional judgment to advance higher-level automated decision-making support and progressively shape the future model of engineering execution.
 

Research and Development Prospects

Looking ahead, CTCI will uphold its commitment to professionalism and innovation, strengthening independent R&D capabilities in alignment with its operational strategy while systematically adopting advancedtechnologies. The Group will continue to learn from the best practices of global benchmark companiesin environmental and sustainability performance, closely integrating academic research with engineering practice to drive process transformation. By responding swiftly to market dynamics, CTCI is dedicated to building a sustainable technological advantage within the complex engineering industry, reinforcing the Group's long-term value creation and foundations for sustainable development.