Service Quality

Meeting International Standards and Client Requirements

CTCI Corp. strives to be the world's most reliable global engineering services provider, and we believe that "quality" is the foundation of clients' trust. CTCI Corp. has obtained ISO 9001 Quality Management System (hereinafter referred to as QMS) certification since 1996, and has experienced the second (2000), the third (2008), and the fourth (2015) international standard revision in the past 20 years. In June 2017, CTCI Corp. was granted with the ISO 9001:2015 certification.

Continuous Improving Regulations/Procedure Improvement

The Company's internal regulations/procedures are the most basic requirements for CTCI's colleagues to carry out at work. 
▼ Process of Continuous Improvement of Regulations/Procedures

▼ Regulation / Procedural Awareness Announcement Mechanism

Improvement Intellectual Property Protection Management Mechanism

With the international trend and new requirements in recent years, in order to incorporate the spirit of the "integrity" corporate culture by means of intellectual property protection, and to properly manage the intellectual property (IP) and provide customers with reliable engineering services, CTCI comprehensively reviewed the relevant management and control mechanisms in 2018.
▼ Results of Promoting Intellectual Property (IP) Protection Control Mechanism in 2018